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Direct Ordering Breakeven Calculator

Every operator eventually asks the same question: at what volume does my own ordering channel beat paying 20%+ to the aggregators? The answer is arithmetic: commission saved per order, minus what a direct order costs you in payment fees and delivery, against the monthly cost of running the channel. Enter your numbers and this calculator gives you the breakeven order count, and what the channel earns beyond it.

Revenue & Front Office — Direct Ordering Breakeven Calculator
In short

Direct-channel breakeven orders/month = monthly channel cost ÷ savings per direct order, where savings = aggregator commission avoided − (payment gateway fee + self-delivery cost + any direct-order discount). Most restaurants break even between 100 and 400 direct orders a month.

Savings per order = (AOV × commission % × 1.18 GST) − payment fees − delivery cost − direct-order incentive. Channel cost includes the ordering platform subscription and the marketing that pushes guests to it. Orders above breakeven contribute the full per-order saving.
Commission avoided per order
₹103.84
Direct-order costs per order
₹103.00
Net saving per direct order
₹0.84
Breakeven direct orders / month
9,524
Monthly gain at 300 direct orders
₹-7,748.00

How to use the Direct Ordering Breakeven Calculator

  1. Enter average order value.
  2. Enter aggregator commission avoided.
  3. Enter payment gateway fee.
  4. Enter self-delivery cost per order.
  5. Enter direct-order discount you offer.
  6. Enter monthly channel cost (platform + marketing).
  7. Read your results instantly, updated live as you type.

Worked example

Average order value400
Aggregator commission avoided22 %
Payment gateway fee2 %
Self-delivery cost per order55
Direct-order discount you offer10 %
Monthly channel cost (platform + marketing)8000
Commission avoided per order
₹103.84
Direct-order costs per order
₹103.00
Net saving per direct order
₹0.84
Breakeven direct orders / month
9,524
Monthly gain at 300 direct orders
₹-7,748.00

Frequently asked questions

What does a direct ordering channel actually cost to run?

Ordering-page platforms and WhatsApp-ordering tools run roughly ₹1,000-5,000/month at entry level; delivery via rider services costs ₹40-80 per order in metros within a few kilometres. The bigger real cost is marketing: aggregators bring demand, your channel has to earn it, so budget for QR standees, packaging inserts and WhatsApp campaigns.

Should I offer a discount on direct orders?

A small one, yes, it is the standard conversion lever: 10% off direct still leaves you well ahead of a 22%-plus-GST commission stack, and this calculator models it explicitly. The discipline is capping the discount below the commission you avoid, otherwise you have built an aggregator of your own with worse economics.

Who converts to direct ordering best?

Repeat customers, which is why the standard play is: let aggregators fund discovery, then convert regulars via packaging inserts, QR cards with a first-order code, and WhatsApp broadcasts to opted-in guests. Restaurants converting even 20-30% of repeat volume routinely fund the whole channel from commission saved.

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